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Do you accept international orders?
Yes we do
Where items in your order are out of stock, we will dispatch those goods in stock as available and then dispatch the remaining items as and when they’re available.
Is my payment secure when I order on your website?
We take online security seriously to ensure your details are safe when shopping on Lace and pearl bridal website
How will my item be delivered?
Your item will be sent to you First Class Signed for via Royal Mail and will therefore require a signature on delivery.
How long will it take for my order to be delivered?
Please see our delivery page for guidelines on time frames
Returns and refunds
How do I return an item to you for a refund or exchange?
Please see our returns policy page for full details.
How long does a refund take?
Refunds will be given using the same method of payment you originally used to purchase the goods less the postage and packing cost, within 30 days of us receiving them. Goods paid for by credit/debit card will be refunded to the same card. Return postage must be paid for by you. Any postage and packaging costs initially paid will not be refunded.
Have another question?
If you couldn’t find the answer to some of your questions, please get in touch with us through our website contact form or by email
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